Forest Gump was right. Some things DO naturally go together, "just like peas and carrots." Some people do too. Nowhere is this ever more evident than with our Sparkleberry Lane store's newly-formed management team, comprised of manager Karen Frazier and assistant manager Colleen Wood.
Karen, whose affiliation with Plantation is now in its second year, has been capably "holding down the fort" since early summer, when our dear friend Brad, was lured away by other opportunities. Karen's sixteen years of management experience make her an excellent fit for our service-driven industry in general, and the Plantation family in particular. Though she has California roots, she has clearly cultivated her own brand of Southern charm over the last ten years that she and her family have called the Palmetto State 'home.'
We are also delighted to have Colleen Wood, another former Plantation employee, back on board as the facility's new assistant manager. Colleen left Summerville, South Carolina to join us, and brought with her nearly ten years of experience in self-storage, making her a gold mine of industry knowledge. Her quick, dry wit hints at a possible British heritage, but whether or not she's truly from "across the pond," we may never know. Colleen does, however, admit to being the proud parent of five adult children. When not working, she enjoys spending time with her two canine "children," Panda (a Japanese Chin) and China (a Pekingese).
So why do Karen and Colleen make such a perfect pair? That question is best answered by the Sparkleberry facility's customers, who often comment on this team's cheery good nature, high-quality customer service, and natural ability to coax a smile onto even the grumpiest of faces. One of their customers recently remarked, "Coming to the store each month to pay my bill is a special treat. Every time I leave, it's with a smile on my face. Those girls are like a ray of sunshine in my day!"
By Anne Youngblood, Assistant Manager
Hardscrabble Road facility, Columbia, SC
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